Contact Us
SOCIALS
Useful Information
(+92) 328 1683921
(+92) 348 4544921
fasaanastore25@gmail.com
Frequently Asked Questions
What is your return policy?
We offer a 2-day return policy. If you are not satisfied with your order, you can request a return within 48 hours of receiving the product. The item must be unused, in the same condition as delivered, and with original packaging.
Are the shoes clean and hygienic?
Yes. Every pair at Fasaana Store is carefully cleaned and checked before listing. We make sure all shoes are in fresh, wearable condition so you can shop with confidence.
Are all products original?
Yes. We only deal in 100% authentic branded footwear. Each pair is verified for quality and originality before being listed in our store.
How do I know the condition of the shoes?
Each product listing clearly mentions the condition, size, and details. We also provide extra photos and videos upon request.
Is there any return fee?
Return policies may vary depending on the situation. In most cases, return shipping costs are the responsibility of the customer unless the item received is incorrect or damaged.
Do you restock the same shoes?
Most of our thrifted pairs are one of a kind. Once sold, the same exact pair usually does not come back. However, similar styles and brands are frequently added to the store.
How is sizing handled for thrifted?
All shoes are listed with their original sizing (US, UK, EUR). We recommend checking the size chart carefully, as fit may vary slightly depending on the brand and model.
What if the product arrives damaged or incorrect?
If you receive a damaged or wrong item, you can report it within the 2-day return window. We will review the issue and arrange a replacement or refund based on the situation.
First Orders Deserve a Little Extra
Enjoy 10% off on your first three orders at Fasaana Store. It’s our way of welcoming you into the community and making your first steps into thrifted sneakers even more rewarding. Discover your favorite pairs, shop confidently, and save while you build your collection.
brands
WE CARRY
